Woocard Terms of Use and Service Provider Disclosure
Effective Date: 01/10/2026 · Last revised: 20/10/2026
These Terms of Use ("Terms") govern your use of the Woocard website and related online services (the "Website") provided under the woocard brand ("woocard," "we," "us," or "our").
Please read these Terms carefully before using the Website or proceeding to any third-party services made available through the Website.
1. Woocard's Role
woocard is the brand used for the Website and related marketing and customer-acquisition activities.
woocard acts as a brand, marketing and customer-acquisition partner in connection with cryptocurrency-funded virtual card and related services made available through the Website.
woocard is not the issuer of the payment cards and does not itself provide the underlying cryptocurrency, wallet, custody, payment, card-processing or other financial services made available through the service.
The underlying services are provided and/or operated by the service provider and/or its authorized third-party service providers, financial institutions, card issuers, card-program partners, payment providers, virtual-asset service providers and other relevant service providers (collectively, the "Service Providers").
Your use of the underlying services is subject to the applicable Service Provider's terms, policies, eligibility requirements and restrictions.
2. No Custody or Control of Customer Assets
woocard does not receive, hold, custody, control, administer or otherwise possess customer cryptocurrency, fiat currency, cardholder funds or other customer assets.
Cryptocurrency deposited or otherwise used in connection with the underlying services is sent to wallet or other infrastructure operated or controlled by the applicable Service Provider or its authorized service providers and is not received into a wallet controlled by woocard.
woocard does not have authority or technical ability to:
- withdraw or transfer customer cryptocurrency;
- initiate or approve cryptocurrency transactions;
- perform cryptocurrency swaps or exchanges;
- access or control customer cryptocurrency wallets;
- control customer cryptocurrency balances;
- issue or activate payment cards;
- block, unblock or terminate payment cards;
- approve, reject, reverse or modify customer card transactions;
- move or transfer customer cardholder funds; or
- otherwise control or administer customer financial transactions.
3. AML, Sanctions and Transaction Monitoring
woocard does not determine whether a customer is eligible to receive or use the underlying cryptocurrency, wallet or card services.
Customer onboarding, eligibility determinations, AML/CFT procedures, sanctions screening, blockchain or transaction monitoring, wallet screening, transaction-risk assessments, card-issuance decisions and related compliance functions are performed by the applicable Service Provider and/or its authorized financial, payment, card or virtual-asset partners.
The Service Providers may restrict, suspend, refuse or terminate access to the underlying services based on applicable law, regulatory requirements, sanctions, AML/CFT requirements, geographic restrictions, card-network requirements, risk controls or other compliance considerations.
4. Service Provider Relationship
When you proceed from the Woocard Website to use the underlying services, you may be directed to an application, Telegram bot, mini application or other service environment operated or controlled by the applicable Service Provider.
Your use of those services is governed by the applicable Service Provider's terms and policies.
woocard is not the provider or issuer of the underlying cryptocurrency, wallet, custody, payment or card services.
To the extent permitted by applicable law, woocard is not responsible for the operation, availability, processing, approval, rejection, suspension or termination of the underlying financial or cryptocurrency services.
Questions concerning cryptocurrency deposits, withdrawals, swaps, wallets, card balances, card transactions, account eligibility or other underlying services should be directed to the applicable Service Provider through its designated support channels.
5. Eligibility and Geographic Availability
The underlying services are not available in every country or jurisdiction.
The applicable Service Provider determines where its services may be offered and may restrict access based on a customer's location, residence, nationality, sanctions status, applicable law, AML/CFT requirements, card-program requirements or other eligibility criteria.
The availability of the Woocard Website does not constitute a representation that the underlying services are available or lawful in every jurisdiction.
You are responsible for using the underlying services only where you are legally permitted to do so, subject to the eligibility determination and restrictions imposed by the applicable Service Provider.
Nothing on the Woocard Website is intended to circumvent or assist in circumventing geographic, sanctions, AML/CFT or other restrictions imposed by the Service Provider or applicable law.
6. No Financial, Investment or Legal Advice
Information published on the Woocard Website is provided for general informational and marketing purposes only.
Nothing on the Website constitutes financial, investment, legal, tax or other professional advice.
woocard does not provide personalized financial or investment advice and does not make investment recommendations.
7. Fees and Compensation
Fees charged in connection with the underlying cryptocurrency, wallet, payment, card or other services are determined by the applicable Service Provider and/or its relevant service partners.
woocard may receive compensation, referral fees, marketing fees, revenue shares or other compensation from a Service Provider in connection with marketing, customer acquisition, referrals or use of the underlying services.
Any such compensation is paid by the Service Provider to woocard and does not give woocard custody or control over customer funds, cryptocurrency or cardholder funds.
8. Service Availability
woocard does not guarantee the availability, functionality, continuity or performance of the underlying cryptocurrency, wallet, payment or card services.
Those services depend on the applicable Service Provider and its third-party financial, payment, card, blockchain and technology partners.
The underlying services may be modified, suspended, restricted or discontinued by the Service Provider at any time where permitted by applicable law and its contractual obligations.
9. Third-Party Services
The underlying cryptocurrency, wallet, card, payment and related services are third-party services.
woocard does not control the policies, eligibility requirements, compliance procedures, transaction-monitoring systems, card-program rules or operational decisions of the Service Providers.
You acknowledge that your use of third-party services may be subject to additional terms, privacy policies and other agreements provided by the relevant Service Provider.
10. Compliance With Applicable Law
woocard is responsible for compliance with laws applicable to its own activities, including its website, marketing and business operations.
The applicable Service Provider is responsible for the legal and regulatory requirements applicable to the financial, cryptocurrency, custody, payment and card services that it provides or arranges through its authorized service providers.
Nothing in these Terms is intended to exclude or limit any legal obligation that cannot lawfully be excluded or limited.
11. Intellectual Property
The Woocard name, branding, logos, website content and other materials made available by woocard are owned by or licensed to woocard and may not be copied, reproduced, modified or used without prior written permission, except as permitted by applicable law.
12. Privacy
Your use of the Woocard Website may involve the collection and processing of personal information as described in the Woocard Privacy Policy.
When you proceed to the underlying services, the applicable Service Provider may separately collect and process your information under its own privacy policy and applicable terms.
13. Changes to These Terms
We may update these Terms from time to time.
The current version will be made available on the Woocard Website together with the applicable effective date.
Where appropriate, material changes may require additional acknowledgment or acceptance.
14. Contact
Questions concerning the Woocard Website, Woocard brand or woocard may be directed to:
woocard
For questions concerning cryptocurrency wallets, deposits, withdrawals, swaps, cards, card transactions, account eligibility or other underlying services, please contact the applicable Service Provider through its designated support channels.
IMPORTANT SERVICE PROVIDER DISCLOSURE
woocard is a brand that acts as a marketing and customer-acquisition partner in connection with the underlying services. The underlying cryptocurrency, wallet, custody, payment and card services are provided by the service provider and/or its authorized service providers and financial partners.
woocard does not receive, custody, control or transmit customer cryptocurrency or cardholder funds and does not issue or control customer payment cards or underlying financial transactions.
By proceeding to the underlying service, you acknowledge that you will be using services provided by the applicable Service Provider and that your use of those services is subject to the Service Provider's applicable terms, policies and eligibility requirements.
* “No limits” describes reducing traditional banking access barriers that prevent many people around the world from accessing a global payment card. It does not mean unlimited spending, loading or withdrawals, guaranteed eligibility, or exemption from the service provider’s limits, card-network rules, geographic restrictions or compliance controls.